We strive to provide the best customer service possible! If you have an issue with a product please contact us right away. We encourage you to leave a cooler out if you will not be home. We cannot guarantee delivered items if no one is home to receive them.
Membership: You may pause your membership at any time by getting in touch with Kristy. You may only receive certain member premiums (Pure Beef, shopping bag) once, regardless of how many times you might cancel and reinstate a membership. There are no refunds on membership fees, but you may cancel at any time.