GWC Provisions weekly ordering cycle: Members access starting Tuesday, Guests Wednesday. Orders close at 3 p.m. the following Monday. Shipping now available on some items!

Frequently Asked Questions


How to Order

Do I have to order every week?  Only order when you want to.


What's in the weekly box?  There is no weekly box — Order what you want, when you want.


Do I have to be a Member to order? No, but there are important differences for Member status. For example, if you buy food as a Guest, there is a $10 delivery fee. If you are a Member, you enjoy free delivery as well as the other perks listed on the How should I register? page.


I want to order, but I live too far off the highway.  Do you have a friend who lives inside our delivery range (5 miles from Hwy. 82, from Wallowa to head of lake)? Share an order with them, or talk them into becoming a GWC Provisions drop-site (see above).


Money Matters

Do you accept SNAP (food stamps) or FDNP checks? Yes! Please register as "SNAP/FDNP Customer" and click here for more information.


Can I use a credit card?  Yes! You may also pay with SNAP, FDNP, Buckskin Bucks or cash (no change given), or provide a check upon delivery of your order.


Does the Membership fee go toward my food purchase?  There are two aspects of Provisions: buying the food and getting the food. Membership mostly has to do with the latter.


Why is there an order minimum and delivery fee?  So we can stay in business! :)


Should I tip the delivery person? Tipping is not necessary, but thanks for thinking of it!


I love the idea, but I don't think I can afford it.  Try these MONEY-SAVING OPTIONS

  • Share an order. Create a collective order with a friend, and split the delivery or membership cost.
  • Become a drop-site. If at least two friends join you in placing separate orders, and all three (or more) orders are delivered to your house/workplace, all of you will enjoy free delivery (and you will get some Arrowhead Chocolate)! Please let us know your plans, including who is participating in your site.
  • Order infrequently. Remember: You are never required to order, so one savings strategy is to place a larger order once a month, rather than weekly smaller orders. Whatever works best for you. 


Logistics

Once I place an order, may I make changes to it? You may change or add to an order until the cutoff, Monday at 3 p.m.


What if I'm not home when you deliver? Most people leave a cooler out if they will not be home. If they are paying with a check, they leave the check in the cooler. Note: SNAP customers must be present upon delivery.


Do you have gift certificates?  Yes! Just contact us.


Why are there products from outside Wallowa County?  We source from Wallowa County first; if we can't find it here we look as close as possible. Also, some things just aren't possible to grow/make here (such as the seafood), so we enhance the menu with some additional Pacific Northwest treats.


Could you make meal kits? Meal kits are certainly convenient, but we can't support the concept until someone comes up with a way to do them that doesn't involve a dozen single-use ramekins with every kit. We know some packaging is unavoidable but meal kits are the worst.


I'd like to sell food I grow or process via GWC Provisions; how do I do that? Please fill out the vendor application form.


Other questions?  Email Kristy at provisions @ genuinewallowacounty.com (no spaces)

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